"We knew we needed to acquire the appropriate integration tools so we could begin to handle automated transactions. In addition, we wanted to build an infrastructure that could extend services beyond the legacy environment out to our external constituency via the Web. MitemView's non-invasive approach to legacy integration coupled with its message broker capabilities gives us the flexibility we need for immediate projects wins and for future potential changes to our infrastructure."

Lawrence Rapisarda
Chief Technology Officer
Harvard Pilgrim Health Care

 

 
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Harvard Pilgrim Health Care Selects MITEM for New eHealthPlan Initiative

MitemView to automate myriad mainstream transactions in new infrastructure

MENLO PARK, CA - September 24, 2002 - MITEM Corporation, a leading provider of legacy integration software and e-Business solutions, today announced that Harvard Pilgrim Health Care (HPHC) has selected MITEM's signature product, MitemView, to support a key element of its strategic eHealthPlan initiative.

This initiative, launched last year by HPHC President and Chief Executive Officer Charles D. Baker, is allowing the company to manage more of its transactions across a wide variety of electronic media including the Web. HPHC's goal is to deliver unsurpassed service to all of its constituents - providers, members, brokers and employers - including better data to support high-quality, cost-effective health care.

Because HPHC's infrastructure is based on several different legacy systems that contain data about all of the company's various constituents, integration of these applications is an essential step toward realizing the goals of Baker's eHealthPlan initiative. MitemView will play a significant role in the new infrastructure by integrating legacy applications and by automating myriad mainstream transactions.

"We knew we needed to acquire the appropriate integration tools so we could begin to handle automated transactions. In addition, we wanted to build an infrastructure that could extend services beyond the legacy environment out to our external constituency via the Web," commented Lawrence Rapisarda, Chief Technology Officer for Harvard Pilgrim Health Care. He added: "MitemView's non-invasive approach to legacy integration coupled with its message broker capabilities gives us the flexibility we need for immediate projects wins and for future potential changes to our infrastructure."

MITEM impressed the HPHC's development team during a proof of concept demonstration (POC) by quickly capturing control of the Hewlett Packard-based Amisys system and creating a programmatic interface. The POC involved performing a query against an existing provider, entering a new provider's data into the system, and modifying data of an existing provider from a Web browser. "MitemView's performance was impressive during the POC. It took only milliseconds to perform the several transactions we requested. Another product we tested took over 20 seconds to perform the same number of transactions," stated Rapisarda.

HPHC plans to have 2 MitemView-based legacy integration projects underway by end of Q4, 2002. The development team is exploring a set of candidate projects that will eliminate manual processes in critical business areas such as claims and credentialing of new providers.

About Harvard Pilgrim Health Care

Harvard Pilgrim Health Care is a not-for-profit health plan serving 745,000 members in Massachusetts, New Hampshire and Maine. Harvard Pilgrim offers health coverage through HMO, PPO and POS managed-care products, and is a leader in disease management, health and wellness programs, and online health support. The health plan's provider network includes approximately 22,000 physicians and 120 hospitals. Harvard Pilgrim has consistently been named one of the nation's top-ranked health plans for quality and member satisfaction by independent rating organizations and consumer publications. Harvard Pilgrim's corporate headquarters is in Wellesley, Massachusetts and its customer service operations are primarily located in Quincy, Massachusetts.

Contact:


MITEM Corporation
Andy Nelson
650.323.1500
pr@mitem.com

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