MITEM In The News
Below you will find articles
about MITEM and MITEM's products as published in various
Internet and trade publications. Please note that all
links to external sites will open in a new window.
MITEM
The Choice Of Alice Hyde Med Center For Handling Lab
Orders
Published
by ebizQ
"The
success of this project was critical to Alice Hyde Medical
Center's lab testing business. Alice Hyde's largest
lab customer required that their Misys Tiger system
be interfaced with the hospital's MEDITECH MAGIC system
to automate lab order entry and results reporting."
MITEM
Upgrades MitemView
Published
by ebizQ
MITEM Corporation,
a provider of legacy integration software and business
applications, is shipping MitemView version 6.1. MITEM
says, "This release builds on MitemView's existing
capabilities for integration with messaging technologies
by adding Health Level 7 (HL7) and enhanced XML support.
In addition, this release provides Linux support for
enterprises wishing to run MitemView applications on
an open-source platform."
S.
F. firm broadens appeal of its software
Published by the San Francisco
Chronicle
MITEM Corp.
in Menlo Park used Macromedia Flash to create Web sites
for physicians that put a graphic interface on top of
unwieldy old computer systems. Information that once
was spread out on 30 screens is now integrated into
one. The use of Macromedia tools in creating enterprise
software will help improve the company's standing among
more developers.
Colonial
Savings Turns To MITEM For Savings On CRM
Published
by ebizQ
MITEM Corporation, a provider of integration software
and business applications, says it has added Colonial
Savings to a growing list of customers who have selected
MITEM's technology as a viable and cost effective alternative
to packaged customer relationship management (CRM) applications.
.Net?
Java? No Thanks, We'll Take Macromedia Instead
Published
by Internetweek
MITEM Corp.
is experienced in Java and Microsoft's .NET framework,
but when the business software maker decided to build
its newest application for the healthcare industry,
it passed on both. Instead, the privately held company
decided to build the application using Macromedia's
Flash technology.
Macromedia
Tools Move Beyond Animation
Published
by Information Week
"Health-care
software maker Mitem Corp. has built a user interface
for busy physicians in hospital settings, giving them
patient information they need from a variety of sources
without forcing them to learn a variety of "green screen"
computer systems."
Customer
care turnaround saves Baltimore Gas & Electric $1
million annually
Published
by Chartwell's Best Practices for Utilities and
Energy Companies
Through tough,
goal-oriented management, individualized performance
measures and a major leap in technology, BGE turned
its unproductive customer care center into a success
story. The three-year reorganization effort resulted
in about $1 million in annual savings and national recognition.
BGE's two call centers are now operating efficiently
and productively with far fewer people. CSRs have increased
their in-service phone time from the low 70th percentiles
in 2000 to between 98% and 99% today. Read how MITEM
helped BGE attain this amazing turnaround.
Baltimore
Gas & Electric CRM
Published
by The CRM Toolkit
In
a call center environment, Baltimore Gas & Electric
+ CRM pulls customer data from legacy systems and other
disparate back-end systems and presents it to the client
in a Windows, HTML or Macromedia Flash environment.
The MITEM approach in Baltimore Gas & Electric
+ CRM eliminates the need for customer service representatives
to laboriously access dozens of screens of information,
one by one, to answer a customer inquiry - service reps
can now access all the customer information they need
with just a few mouse clicks.
MITEM
Tries To Wow'Em In Healthcare
Published
by ebizQ
MITEM Corporation,
a developer of integration software and business applications,
says it's developing "robust, real-time applications
with Macromedia Flash MX Professional. MITEM's developers
have taken full advantage of Flash technology to create
a rich, Web-based application for the healthcare market."
BGE
Revitalizes its Legacy Customer Information System
Published by Utility Automation
Utility Automation
article on the BGE GUIdance solution (powered by MitemView)
- a new call center application that serves as an intuitive,
easy-to-use interface with BGE's existing legacy CIS.
Virginia
takes benefits info online
Published
by Federal Computer Week
Federal Computer
Week (FCW.com) article on Commonwealth of Virginia's
eGovernment initiative to put employment health and
retirement benefits on the Internet using MitemView
to integrate disparate legacy systems.
USPS
updates payroll processing system
Published
by Government Computer News
The Postal
Service has chosen two applications from Mitem Corp.
of Menlo Park, Calif., to streamline payroll processing.
Postal supervisors will no longer have to fill out paper
forms for employee payroll adjustments every two weeks.
Legacy
Integration Solutions:
508 compliance at large federal agency
Published
by Yenra: A provider of feature news
about emerging trends, technologies, and products.
MITEM developed
two 508 compliant applications used in the U.S. Postal
Service's (USPS) payroll processing operations that
were designed to renovate older technology and streamline
business processes. The USPS is the third-largest employer
in the U.S. with 797,795 employees, including 48,478
employees with disabilities, and so is broadly affected
by the 508 compliance issue.
Keeping
Secrets
Published
by Infoworld Magazine
Infoworld
article discussing the implication of integration and
technology in solving complex problems involving security
in the global threat of terrorism.
New
CIS Clears the Clouds
Published by Energy IT Magazine
Energy IT
Magazine discusses a new CIS application deployed by
American Electric Power (AEP) to greatly increase the
efficiency of the customer service process. MITEM's
flagship product MitemView was instrumental
in the success of this application.
Plain
Sailing to Enterprise Integration
Published by Business Integration
Journal (Formerly eAI Journal)
MITEM selected by CP Ships for Global
Logistics project
What do you
do when you have to integrate the systems of six separate
companies without the luxury of lengthy strategic planning
and implementation cycles? Go non-invasive, according
to CP Ships, a major player in the global container
ship business. Its integration approach meant it delivered
immediate-term, highly visible results where it counts
the most: a single system view at each workstation.
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