Health Care Customers

MITEM specializes in solutions that extend and enhance existing legacy systems that maintain the mission-critical applications for health care organizations.

At the clinical application level MITEM provides Blue Iris, a Web-based "portal" that delivers lab results, critical patient data, statistics, analysis, voice recordings and medical images directly to the desktop or to any mobile computing device. Blue Iris enables real-time, bi-directional access to the "most difficult to integrate" hospital information systems like MEDITECH MAGIC.

At the connectivity level, MITEM can integrate disparate systems within the organization, or with external systems via an HL7 interface. MITEM's powerful integration platform, MitemView, represents over 17 years of development and customer feedback. MitemView integrates many of the legacy systems that power hospital information systems such as MEDITECH MAGIC, HBOC Star, HBOC Series 2000, HBOC HealthQuest, Siemens INVISION, Siemens MedSeries4, CPSI, Dairyland and Keane First Coast.

Selected Projects:

Alice Hyde Medical Center

AHMC teamed up with MITEM Corporation to assist with the development of Blue Iris for their physician portal project. Blue Iris, by MITEM, delivers lab results, critical patient data, statistics, analysis, voice recordings and medical images directly to the desktop or to any mobile computing device. Blue Iris presents all of this critical data via a single view, Web-based application that is easy and intuitive to use. The graphical interface, built with Macromedia's Flash MX, contains richness and functionality that is an order of magnitude beyond anything that has been previously achieved with traditional Web-based applications.

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Harvard Pilgrim Health Care

Harvard Pilgrim Health Care selected MITEM to support a key element of its strategic eHealth Plan initiative. This initiative, launched by HPHC President and Chief Executive Officer Charles D. Baker, will allow the company to manage more of its transactions across a wide variety of electronic media including the Web.

HPHC's infrastructure is based on several different legacy systems that contain data about all of the company's various constituents. Integration of these applications is an essential step toward attaining the goals of the eHealth Plan initiative. MitemView will play a significant role in the new infrastructure by integrating legacy applications and by automating myriad mainstream transactions.

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Palmetto Health

MITEM delivered a solution that allows hospital patients to pay their bills via a Web-based portal with a credit card. When credit card payments are now made via the portal, they are first forwarded to Verisign for processing and acceptance. Then the details of the transactions are batched for a particular hospital's accounting system and sent as XML data to a MitemView application that resides on an integration server. The MitemView application processes the batches and post them to various hosts by supplying the details of each payment: account number, Verisign number, amount, etc.

MITEM was a key part of the overall portal solution for Palmetto because the portal vendor they chose could not integrate with legacy systems. This solution has decreased significantly the number of phone inquiries and walk-ins to the hospital billing department.

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